No-cost guidance, for the lifetime of your plan. We help seniors, immigrant families, and business owners across America make sense of Medicare and build a retirement plan that fits the life they want — whether they stay here or move home.
All services are no-cost — and we're here for the lifetime of your plan.
You already enrolled — but your plan changes every year and the mail makes no sense. We sit with you, in your language, and make it make sense.
You came here for a better life for your family. We help plan retirement that works whether you stay in the US or move back to your home country.
Velocity banking, business retirement, and generational planning so the next generation doesn't start from zero.
Most people we help already have Medicare — they just want someone who actually answers the phone. We explain Parts A, B, C and D in plain language and walk through your plan with you, every year, for as long as you stay with us.
Most underserved communities have never had a real conversation about retirement. We sit down and ask the questions no one asked you: when do you want to stop working, where do you want to live, and what do you want to leave for your family.
You don't have to know which one you need. We listen first, then point you toward what fits — and explain why, in plain words.
Save tax-free. Withdraw your contributions any time, no penalty.
Lower your taxable income today. Let your savings grow tax-deferred.
Bring your old 401(k) into one place. No taxes, no penalties.
Guaranteed-income strategies for people who don't want to worry whether the market is up or down the year they retire.
A way for business owners to use the cash flow you already have to pay down debt faster — and free that money up for retirement. We'll show you how, in plain numbers.
The work you've done shouldn't restart with the next generation. We plan so it doesn't.
Whether you are starting a family, close to retirement, or already retired, there is always a strategy that can be discussed and optimized.
No surprises. No paperwork you weren't ready for. We tell you each step before it happens — and we stay with you all year, not just at enrollment.
15–20 minutes. We listen, answer your questions, and decide together if a deeper session makes sense. No commitment.
In person, by phone, or virtual. Family welcome. We compare your options side-by-side — in English, Khmer, or Spanish.
If you decide we're a fit, we partner with you on the next steps — paperwork, sign-ups, rollovers, all of it. Bring both your Medicare and Medicaid cards — providers need both numbers.
We text you reminders — a late-September note before Medicare Open Enrollment, holiday greetings, and anything you need. In your language.
"True United exists so no family has to do it alone again."
We started True United because the people who needed this help most — immigrant seniors, refugees, families working two jobs, business owners building from scratch — were getting the least of it. The mail was confusing, the agents disappeared after enrollment, and nobody asked what life they actually wanted.
We plan for this generation, and the next. Whether your future is here in the US, back home in Cambodia, or somewhere in between — there's a real plan for that, and we'll help you build it.
Jimmy Oung started True United Care in 2015 because his own family needed someone to explain Medicare and retirement — patiently, in their language, and not for a fee. Today True United is a team. Whoever you talk to, you're working with people who grew up in these communities and stay reachable after the call ends.
Our communities have been underserved for too long. I built True United so no family has to figure this out alone again — and so the next generation doesn't start from zero. សហគមន៍យើងត្រូវបានមើលរំលងយូរមកហើយ។ ខ្ញុំបង្កើត True United ដើម្បីគ្មានគ្រួសារណាត្រូវធ្វើវាម្នាក់ឯង។
— Jimmy Oung, Founder
Founder & Lead Advisor
Licensed health insurance broker since 2015. Works with seniors, immigrant families, and small business owners across America — in English, Khmer, and Spanish.
Languages: English · Khmer · Spanish
Care Coordination & Benefits Specialist
Grew up in San Francisco in a family rooted in healthcare and community support. Handles medical billing, care coordination, and the back-end work that makes sure seniors are properly taken care of — with the patience and compassion that insurance paperwork requires.
I grew up in San Francisco in a family that always valued helping others and showing respect to seniors. A lot of my family members have worked in healthcare and community support, which inspired me to develop a passion for helping seniors feel comfortable, heard, and cared for.
I have experience in medical billing, care coordination, and helping seniors better understand Medicare, health insurance, and their healthcare benefits. I mainly work on the back end to help make sure seniors are properly taken care of and supported behind the scenes — whether it's coordinating care, reviewing information, assisting with billing issues, or helping families understand coverage.
I know how confusing insurance and medical paperwork can feel, especially for older adults, so I always try to approach every situation with patience, compassion, and understanding. What I enjoy most is knowing that the work I do helps seniors feel more supported, less stressed, and better cared for.
Languages: English
Bilingual Senior Advisor
Health insurance can feel confusing and overwhelming, especially when you're trying to take care of your health. Many seniors just need a patient listener and someone who truly cares — kindness, clarity, and the feeling that you're not alone.
ខ្ញុំចង់ជួយចាស់ៗដោយសារតែខ្ញុំយល់ថា ធានារ៉ាប់រ៉ងសុខភាពគឺអាចធ្វើឲ្យមនុស្សចាស់មានការពិបាកយល់ នឹងច្របូកច្របល់, ជាពិសេសនៅពេលដែលពួកគាត់កំពុងព្រួយបារម្មណ៍អំពីសុខភាពរបស់ពួកគាត់។ មនុស្សចាស់ភាគច្រើន គ្រាន់តែត្រូវការអ្នកដែលស្ដាប់, ពន្យល់, យល់ នឹងមានភាពអត់ធ្មត់ ដើម្បីជួយណែនាំពួកគាត់បាន។ ខ្ញុំចង់ជួយមនុស្សចាស់ទាំងអស់ចេញពីចិត្ត ដូច្នេះពួកគាត់មិនបាច់មានអារម្មណ៍ថាគ្មានអ្នកយល់ពីពួកគាត់ នឹងឯកាទៀតឡើយ។
Languages: English · ខ្មែរ Khmer
Technology & Digital Operations
Keeps the True United website running clearly in English and Khmer, and makes sure calls, texts, emails, and form requests reach Jimmy and the team. Builds practical digital tools so our community gets the same care and access that larger companies provide.
Languages: English · Khmer
"I spend half the year in Cambodia with family, half here in Seattle. Jimmy at True United figured out the cash flow — what stays, what travels, how my family back home is taken care of."
— Vannak C., 67 — Seattle, WA
"My wife and I came from Cambodia in 1985. We worked, raised four kids, and when retirement came we didn't know whether to stay or go back home. Jimmy at True United helped us plan for both — Medicare here, savings we can use either place. Whatever we choose now, we know we'll be okay."
— Bunna S., 71 — Tacoma, WA
"For two years I was on a Medicare plan my son picked when he was rushed. I didn't even know it was the wrong plan for me. Jimmy at True United took the time to explain my options in Khmer and put me on a plan that actually fits my doctors and my medications. I should have called sooner."
— Bopha L., 73 — Renton, WA
"I almost signed up for Medicare on my own. After one call with Jimmy at True United, I qualified for benefits I didn't even know existed — saved me money and got me better coverage. I tell everyone now: don't do it alone."
— Carol W., 70 — Tukwila, WAWe work with Temples, Churches, and multicultural centers wherever our families gather. You'll also see us at some of your cultural events.
We grew up in these communities. We don't study senior pain points from outside — we live them with our families. That's why we show up where families already gather.
We host educational clinics — never high-pressure enrollment events — and answer questions in plain language at Temples, Churches, and community centers.
